Our Managed Account Service

Our Managed Account service is for people who may need or want additional support managing their care funding. This could be direct payments or personal health budgets.

All the funding from your care package is received by Compass Independent Living into our separate bank account.

What we do for managed accounts users:

  • Set up a dedicated account in customer’s name
  • Receive and hold all direct payments/personal health budget funds
  • Arrange to pay all the agreed outgoings (PA wages, care agency fees, insurance and any other bills as agreed by the service user and the council/NHS)
  • Pay all amounts due to HM Revenue and Customs (HMRC)
  • Keep a record of all the income received and payments made
  • Provide you with a statement showing all transactions


You retain full responsibility for your own personal funding. You are able to focus on directing how the monies are spent whilst we pay the agreed support package bills from the funding received.

If you have any questions about our Managed Account Service please phone our office (01823 282823 / 0330 3330089) and ask for Independent Living Coordinator Kat or any member of Managed accounts team. Alternatively you can email info@compassindependentliving.org.uk